How it works

Personalized pairing, guided onboarding

Our sophisticated onboarding process will pair you with an assistant you're sure to love, and we'll help guide the way to VA success.

Getting Started

Follow these 8 easy steps and you’ll be up and running in no time:

1
Sign Up

Sign up here on our website or download the ChatterBoss Android or iOS mobile app to sign up from your phone.

2
Complete Questionnaire

Complete a sophisticated questionnaire that helps us assess who your remote executive assistant will be, based on the skills you need and the personality type that best suits you.

3
Pair Up

Get paired with your dedicated ChatterBoss executive assistant.

4
Schedule

Schedule a one-hour onboarding call.

5
Get to Work

Your assistant will guide you on handing off your first few tasks.

6
Follow the Roadmap

Get started on the 30-60-90-day roadmap your ChatterBoss executive assistant has devised for you.

7
Hit Your Goals

Start achieving your business objectives!

graphic of arrows in bullseye on target
“ChatterBoss has been a tremendous resource to me personally and professionally. The team of rock stars goes above and beyond to provide exceptional services and make my life easier in all aspects. I'm so grateful to have found this service and their team and refer people to them regularly.”

-Peter Stuart, CEO Outlier Capital

Examples

What kind of tasks should you give your VA?

Below are just a few examples of tasks that your ChatterBoss executive assistant can help you with:

Business

Services

Process creation and testing
Project management
Client management
Staffing and recruitment
CRM support
Pitch deck/presentation help
Social media management
Calendar and Email management
Lead generation
Call monitoring
Custom research
Business travel planning and booking
Automation
And much more!

Personal

Services

Restaurant recommendations
Gift buying
Travel concierge
Personal shopping
Event planning
Scheduling and appointment bookings
And much more!
✅ Learn how a VA can help you! 
Schedule a Consultation

The perks of working with experienced assistants

Here’s what you can expect when you sign up with ChatterBoss:

Peace of mind

ChatterBoss executive assistants have three years of directly relevant experience at a minimum, so they are trained in industry best-practices—and further trained to meet ChatterBoss’ rigorous standards.
The ChatterBoss team is highly responsive: you can expect to hear back from your dedicated remote executive assistant usually within minutes, and always within an hour.
Our remote executive assistants are US-based, so you won’t ever have to worry about a significant time difference.
ChatterBoss executive assistants have access to an extended team of specialists, ensuring that most tasks are completed within a 24-hour period.

Highly Effective Systems

By the end of our onboarding process, you will have a clear set of goals, a pragmatic list of priorities, and a strong strategy for your outsourcing plan.
ChatterBoss executive assistants are not only efficient task doers, they are also effective thought partners, helping you both accomplish your goals and set new ones.
If you are new to the world of virtual assistants, our ChatterBoss team will teach you how to make the most of our service, so you are sure to maximize your use of a virtual executive assistant.
Live time management enables you to track the status of your tasks in real time.

An extension of your team

Our onboarding questionnaire ensures that your dedicated executive assistant is compatible with your personality and communication style.
Your ChatterBoss executive assistant is trained to adopt your company voice when communicating with clients, safeguarding the continuity of the client experience.
Real-time communication makes dedicated ChatterBoss executive assistants feel like a full-time addition to your staff, without the overhead costs.

The perks of working with experienced assistants

Here’s what you can expect when you sign up with ChatterBoss:

An extension of your team

Compatible

Our onboarding questionnaire ensures that your dedicated executive assistant is compatible with your personality and communication style.

Adaptive

Your ChatterBoss executive assistant is trained to adopt your company voice when communicating with clients, safeguarding the continuity of the client experience.

Immediate

Real-time communication makes dedicated ChatterBoss executive assistants feel like a full-time addition to your staff, without the overhead costs.

Highly effective systems

Strong Onboarding

By the end of our onboarding process, you will have a clear set of goals, a pragmatic list of priorities, and a strong strategy for your outsourcing plan.

Thought Partners

ChatterBoss executive assistants are not only efficient task doers, they are also effective thought partners, helping you both accomplish your goals and set new ones.

Guidance

If you are new to the world of virtual assistants, our ChatterBoss team will teach you how to make the most of our service, so you are sure to maximize your use of a virtual executive assistant.

Time Management

Live time management enables you to track the status of your tasks in real time.

Peace of mind

Experienced

ChatterBoss executive assistants have three years of directly relevant experience at a minimum, so they are trained in industry best-practices—and further trained to meet ChatterBoss’s rigorous standards.

Responsive

The ChatterBoss team is highly responsive: you can expect to hear back from your dedicated remote executive assistant usually within minutes, and always within an hour.

US-Based

Our remote executive assistants are US-based, so you won’t ever have to worry about a significant time difference.

Extended Team

ChatterBoss executive assistants have access to an extended team of specialists, ensuring that most tasks are completed within a 24-hour period.

Get Started Today!

Let our team of best-in-class remote assistants help you take your business to the next level!

FAQ

Any questions?

Below are some of the most common questions we get asked. If you can’t find the answer you’re looking for, please contact us!

Is ChatterBoss a Bot or AI?

We are 100% human assistants. Once you get paired to your dedicated assistant, you form a relationship with your assistant and they become a part of your team!

Do I get a dedicated assistant?

Yes! While working with ChatterBoss means you have access to our entire team of assistants, you will be paired with a dedicated assistant who will be your main point of contact, as well as a backup assistant in case your dedicated assistant is ever unavailable.

How long can I expect to work with my dedicated assistant?

We place a big emphasis on nurturing our virtual assistant team, and experience extremely low turnover as a result. 90% of our current team has been with us for over 1.5 years. Once you start working with your dedicated assistant, it's our goal to keep you with that assistant for the lifetime of our partnership with you. In the rare case that we have to switch your dedicated assistant, we take the same level of care in pairing you to an assistant with the right work style personality. We also take care of re-training your new dedicated assistant with no cost to you.


How does the back-up assistant work?

Your back-up assistant is available in the app alongside your dedicated assistant at all times. Your assistant is often involved with your tasks in the background. If your dedicated assistant is away, on vacation, sick, or unavailable for any reason the back-up assistant is there for you without skipping a beat.

When are assistants available?

ChatterBoss assistants are available from 9AM  to 5PM in both Eastern and Pacific time zones during the weekdays, and can coordinate weekend availability as needed. If you need wider availability, let us know so we can explore tailoring a plan specifically to meet your needs!

What is the response time?

Your dedicated team usually will respond within minutes to any message during business hours, and always within an hour.

How do payments work? 

Using our technology, assistants track their time by the minute, right down to the second! In the app you're always able to see in real time what your assistant is working on, how long it's taking, and what was done in that time.

How do assistants keep track of time? 

Assistants keep track of time by the minute, down to the second. Within our app, you are always able to see in real time what your assistant is working on, how long it is taking, and what was done in that time.

Does pre-purchased time expire?

No.

Are discounts available?

Further discounted packages are available via subscriptions. Should you decide to use the subscription model, you will be billed on Monday of each month for the number of requested hours.

How do I know how many hours I need?

As part of our onboarding process, we discuss your goals and your budget. Based on your needs, we come up with a customized plan to ensure we stay within your budget and so that you may know what to expect.

Is there a minimum commitment to use the service?

There is no minimum commitment in the pay-as-you-go service; pre-purchase time and work with your dedicated assistant as much or as little as you need. If you choose to do one of our discounted subscription packages, there is a commitment. Please see the payments section of  app.chatterboss.com for more details.

Do you have access to my credit card information?

We partner with a third-party payment processor (e.g. Stripe, Inc.) to manage credit card transactions and do not have access to your credit card information or store that information unless you choose to fill out a separate credit card authorization form giving us that access for making payments on your behalf.

Is my personal information secure?

Absolutely. We consider all information related to your account as private as you do; and take extensive measures to ensure you're always protected. Our team of assistants have all signed confidentiality contracts, and are trained in data security. We can provide a signed NDA on behalf of ChatterBoss upon request.

Where is ChatterBoss located?

Our headquarters are in New York, New York and our team of our dedicated experienced assistants are located throughout the USA. Our administrative team works out of an office in Cape Town, SA!

Is something missing here?

Feel free send us a message via the Contact page, or email us directly at admin@chatterboss.com. We'll promptly reply to any and all ChatterBoss service inquiries. For app questions, issues or suggestions, send an email to support@chatterboss.com.